WordPress 2023 Annual Survey Summary

Here’s the WordPress 2023 survey! It reveals a boom in block features, such as Gutenberg. But, watch out, there’s a slight dip in enthusiasm, especially among our contributors. Let’s keep exploring together!

Highlights of the survey:

Logistics:

• 17% increase in responses
• Translation into 9 languages, the largest number to date.
• New platform for improved accessibility and analytics.
• Completion rate of 79%, a significant increase.

Overall trends:

• NPS of 30.1, with a downward trend from 2021.
• 60% of respondents use Gutenberg, an increase of 6% from 2022.
• 45% are satisfied with the Site Editor.
• 61% are familiar with themes and block plugins.
• Security, performance and stability are the top priorities.
• WordPress is considered as good as or better than other CMSs, albeit with a slight decline from 2022.
• Respondents value the open source nature, flexibility and customizability of WordPress.
• “Too many plugins,” the editing experience and security are the top complaints.
• Search engines and YouTube continue to be the top information resources.

Contributor sentiment:

• 58% agree with the project roadmap.
• Only half of the contributors are aware of ways to get involved in the community.
• Dispersion in priorities for the future of WordPress.
• Decreased positive experience and feeling of welcome in the community.
• Decrease in recognition of contributors.

Next steps:

• Improve the survey questions to obtain more accurate information.
• Distribute the survey on the flagship WordCamps.

Conclusions:.

The annual WordPress 2023 survey provides valuable insights into the state of the project. While there is growth in adoption of key functionality, the decline in positive sentiment, especially among contributors, is an area that needs attention. Efforts to improve communication, participation and recognition within the community are needed to ensure a positive future for WordPress.